TRA robotics

Privacy Policy

Contents

Introduction

With this Data Protection Notice, we would like to inform you about the nature, scope and purpose of the collection and processing of your personal data when you use our website, www.tra.ai, operated by TRA ROBOTICS Ltd., Unit 2, Banbury Cross, Southam Road, Banbury, England, OX16 2DJ United Kingdom (“TRA Robotics”, “we”, “us”).

If you have any concerns, requests or questions about your data, or think that some of our privacy practices are not addressed in this Data Protection Notice, please contact us at robocop@tra.ai.

Controller for data collection

The controller responsible for the collection and processing of your personal data in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (hereinafter also referred to as “GDPR”) is:

  • TRA ROBOTICS Ltd.
  • nit 2, Banbury Cross,
  • Southam Road,
  • Banbury,
  • OX16 2DJ
  • United Kingdom

Email: robot@tra.ai

Personal data - what we collect and what we use it for

When you visit our website, we collect, process and store your personal data in the form of so-called “website log files”. Each attempt to access our site is logged. It is done in order to ensure continuous improvement of our services and to analyse your use of our website, as well as to ensure its security: we collect this information so that we can trace the device used in cases of misuse or unlawful actions in connection with visits to or use of the website.

The log files contain the following data:

  • Your IP address
  • Time, type and number of requests
  • Your browser type and other similar information, where applicable.

It is in our interest and yours that this website is secure and works properly, so this processing is done on the basis of our legitimate interests. Site traffic logs are kept for one month then deleted. If we’re investigating suspicious activity, we’ll keep the the logs until the investigation is over. This data will not be merged with other data sources.

Cookies

A cookie is a small data file that is sent to your computer when you visit a website. When you visit that website again, the cookie allows it to recognise your browser. On our website, we collect data through cookies and similar technologies (e.g. web beacons, clear GIFs, pixel tags) to analyse how you use the site so we can improve it, to recognize you when you log in and give you a more personalized experience, and for statistical purposes. We also allow some others to use cookies on our website.

We use the following types of cookies.

Technically necessary cookies. These cookies are necessary to make the website easier for you to navigate and provide access to its features. They also help us to make sure that the website is working properly and fix any errors, and to personalise it to you by remembering your preferences. Some functions of our website cannot be offered without the use of cookies. These functions require the browser to be recognized again after switching pages.

Analytics cookies. We use Yandex Metrica cookies to to help us understand things like how long you stay on our website, what pages you find most useful, and how you arrived at www.tra.ai. The data collected by Yandex Metrica may be transmitted to and stored by Yandex on servers in countries outside the EEA, including Russian Federation. Yandex may also transfer this information to third parties where required by law, or where those third parties process the information on their behalf.

Yandex Metrica Data Policy can be found at:

https://metrica.yandex.com/about/info/data-policy/

The lawful basis for processing of any personal data from cookies is our legitimate interest. This data is retained for different periods, depending on the type of cookie and its purpose.

Please note that most web browsers allow you to adjust your cookie preferences in their settings. However, if you limit the ability of websites to set cookies, you may impair your overall user experience, as it will no longer be personalised to you. Some browsers also offer a “Do Not Track” (“DNT”) signal where you can set your preference regarding tracking and cross-site tracking. Here you can find information about how to control cookie settings on some of the most popular web browsers:

Who we share your personal data with

The personal data we collect from you is stored on our servers in Banbury, United Kingdom.

Yandex LLC (or Yandex Oy if you reside in EEA or Switzerland) may transfer your personal data to Russian Federation lawfully on the basis of Standard Contractual Clauses approved by the European Commission, which are a part of the Data Processing Agreement between us and Yandex.

We may also be required to share your personal data with enforcement or court authorities to comply with applicable laws, prevent fraud, enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or agents.

Additionally, we may reveal your personal data to third-parties if: (1) you request or authorize it; (2) to address emergencies or acts of God; and (3) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf.

We do not sell your personal data.

Our website contains links to third party websites operated by companies unrelated to us. Please be aware that we are not responsible for their data protection practices. The links are provided for your convenience only. We recommend that you review the privacy policies and terms of use of those third party websites before using them.

Your rights

Data protection laws provide you with rights to help you understand and control how your personal data is used. These are your rights:

Right to be informed about why and how we are processing your personal data - we hope we achieved this by providing you with this Data Protection Notice.

Right to have access to your data - you have the right to ask us if we are processing your personal data, why we are doing so, under what lawful basis, the categories of your personal data, whether the data is being sent outside the EU, who we share your data with, how long we keep it, and request a copy of the data we are processing. If you unable to find sufficient information in our Data Protection Notice, please contact us at robocop@tra.ai.

Right to object to some processing - direct marketing, or if processing is based on legitimate interests.

Right to have your data deleted - otherwise known as “right to be forgotten”. You can exercise this right if you withdraw your consent and there is no further legitimate interest in our processing of your data, your objection to processing under legitimate interests outweighs our interests, the processing is no longer necessary, there is a law that requires the data to be deleted, or the processing is unlawful. If you would like to exercise this right, please contact us at robocop@tra.ai.

Right to restrict processing - if the personal data we are processing is inaccurate, if our processing is unlawful, if the data is no longer necessary for the original purpose of processing but needs to be kept for potential legal claims, or you have objected to processing carried out under legitimate interests and we’re still in the process of determining whether there is an overriding need to continue processing.

Right to data portability - you can ask for your data that we process by using a computer, which you provided to us on the basis of consent or because it was necessary for a contract.

Right to ask us about automated decision-making - we don’t do that, but if we did, you would have the right to ask us to explain the logic involved in making any automated decisions and for the decision to be reviewed by a human being, if that decision had an effect on your rights or freedoms.

Right to rectification - if any of your personal data that we hold is inaccurate, you can request to have it corrected by contacting us at robocop@tra.ai.

You have the right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal data. However, we would appreciate it if you contacted us first and gave us an opportunity to resolve the issue.

Reasonable access to your personal data will be provided at no cost upon request made to us at robocop@tra.ai. If access cannot be provided within a reasonable time frame, we will let you know the date when the information will be provided. If for some reason access is denied, we will provide an explanation why access has been denied.

Security of your information

To help protect the privacy of personal data you provide through the use of our website, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your data. We commit to taking appropriate disciplinary measures to enforce our employees" data protection responsibilities.

Changes and updates to this Data Protection Notice

As our organization and services change from time to time, this Data Protection Notice is expected to change as well. We reserve the right to amend it at any time, for any reason, without notice to you, other than the posting of the amended Data Protection Notice on this site. We may email periodic reminders of our notices and terms and conditions and will email users of material changes thereto, but you should check our site frequently to see the Data Protection Notice that is in effect and any changes that may have been made to it.